Service Scope
VPNYR provides subscription services for cross-border network acceleration, with coverage in 90+ countries and 170+ routes, and support for Windows / macOS / iOS / Android / Linux. Client software and subscription details are available through the user panel. The routes currently available are those shown in the panel.
A subscription provides network connectivity. It does not include memberships, content licenses, or account benefits from third-party websites. Third-party services may restrict access based on region, account status, or their own rules. Route coverage does not guarantee continuous access to specific content.
Account and Subscription Rules
No email address is needed to create an account; a username and password are sufficient. Keep your login credentials and subscription link secure, and do not disclose or transfer them to others. If credentials are exposed or used unexpectedly, change your password and contact support through a ticket in the panel.
There is no limit on the number of devices connected at the same time for the account holder's personal use. Reselling subscriptions, renting out accounts, sharing accounts or subscription links with others, or using a subscription to provide commercial relay services to others is not allowed. Unlimited devices does not mean the service may be distributed to the general public.
Monthly subscriptions are ¥9.9/month for 60GB, ¥18/month for 250GB, and ¥28/month for 500GB. Data resets monthly on the activation date. When upgrading mid-cycle, the price difference is prorated for the remaining days. Data packages are ¥158/300GB, ¥358/1000GB, and ¥658/3000GB. They remain available until used and do not expire. Payments are supported via Alipay / WeChat / USDT. Check your selected plan before submitting an order.
Lawful Use
You must comply with the laws and regulations where you are located and in any region involved in your use of the service, as well as the rules of the platforms you access. Do not use the service for unlawful purposes, including fraud, violations of others' privacy, unauthorized system access, distributing malicious software, intellectual property infringement, or sending spam.
Do not interfere with route operations, attack service infrastructure, or disrupt other users' connections. You are responsible for confirming that the content you access and activities you undertake are lawful. A subscription does not authorize any third-party activity.
Availability and Liability
Connection performance depends on factors such as your local network, carrier routing, destination website status, and device settings. Maintenance, upstream network changes, or events beyond our control may result in route adjustments or temporary interruptions. We do not guarantee a fixed speed, latency, or level of continuous availability.
If you experience an issue, first check your local connection and update your subscription. If service does not recover, submit a support ticket. VPNYR handles service faults based on the circumstances. Changes to third-party platform content, account actions, and external network failures are outside the control of this service. Liability is determined under applicable law, and these terms do not exclude user rights that cannot legally be limited.
Refunds and How to Request One
You may request a full refund for any reason within 7 days of your first payment. Log in to the panel and submit a refund request through the support ticket page. Include the relevant order so we can verify the payment record.
Do not include your password, payment credential keys, or full subscription link in a ticket. Refund progress and results will be communicated through the ticket. The time it takes for funds to arrive depends on the payment channel; no specific arrival time is promised in these terms. Disputes submitted after the period above will be handled based on the order details and applicable law.
Account Termination and Changes to These Terms
For conduct that violates these terms, such as reselling, sharing, unlawful use, or interference with service operations, VPNYR may suspend relevant connections or terminate account access based on the circumstances. Any action will be proportionate to the violation. If you disagree with an action, explain the situation through a support ticket in the panel. Refunds and other rights established by law do not automatically disappear when an account is actioned.
If service rules change, this page will be updated with the revised terms and update month. Important changes affecting subscription benefits will be explained in an announcement in the panel, including how they apply. Changes will not retroactively reduce refund rights that have already accrued. If you have questions about these terms, contact support through a ticket before continuing to use the service or choosing a plan.